CRM is:

• Customer Relationship Management.
  
  
• Technology that manages all of your relationships and interactions with customers and potential customers.
  
• A system that helps you improve customer service relationships and assist in customer retention to drive growth.

With CRM solutions, you can:

• Centralize your business / organization information.
• Streamline processes across multiple employees or departments.
• Organize customer data.
• Support strong customer relationships.
• Track customer interactions.
• Discover insights to drive sales and growth.
• Scale your operations efficiently.